Contact us first
Contact BioChroma before shipping unusual, limited, time-sensitive, temperature-controlled, hazardous, or special-handling samples.
Sending samples to BioChroma
Confirm the work, prepare the sample, and send it with the information needed to begin testing.
Before you send
Some samples require confirmation before they are shipped.
Not accepted
BioChroma does not accept patient or clinical specimens and does not provide clinical or diagnostic testing.
Confirm quantity
Required sample amount depends on the product matrix and requested testing. Confirm the quantity when uncertain.
What to include
Send the information that is relevant and available. Not every item applies to every project.
- Completed Analysis Order Form
- Sample identification matching the form
- Requested testing or the question the work should answer
- Applicable specifications or methods
- Storage, handling, or turnaround requirements
Contact BioChroma when requirements are unclear or information is unavailable.
View the form guidePackage and deliver
01
Protect the sample
Package the sample to maintain its required condition and prevent leakage, breakage, or contamination.
02
Label it clearly
Make sure the sample identifier matches the Analysis Order Form and remains readable throughout handling.
03
Deliver it or arrange pickup
Ship or deliver accepted samples to the Dallas laboratory. Scheduled pickup may be available by arrangement.
BioChroma Analytical Labs, LLC
1309 Record Crossing Road
Dallas, TX 75235
1309 Record Crossing Road
Dallas, TX 75235
Do not ship hazardous materials or samples requiring special handling until BioChroma has confirmed acceptance.
Turnaround
Standard turnaround is generally 5–10 business days after sample receipt and confirmation of project requirements.
Rush service may be available for eligible testing depending on the method, sample type, capacity, and requested timing, and must be approved in advance.
Turnaround begins when the sample, requested work, and required information are complete and suitable for testing.
Reports and results
Routine testing results are generally issued electronically in a Certificate of Analysis. Deliverables for studies, investigations, or custom projects are defined before work begins.
Contact BioChroma with questions about reported results, methods, or project follow-up.
Need help planning a sample submission?
Tell us what you plan to send and what you need to determine. We will confirm acceptance, sample quantity, handling, and the appropriate next step.